Provider Information

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Frequently Asked Questions

If you have additional questions, please email or call us at 866-924-4636.

View All Electronic Health Records (EHRs) Iowa Health Information Network (IHIN) Privacy and Security

Electronic Health Records (EHRs)

An Electronic Health Record (EHR) is an electronic version of a patient’s medical history, that is maintained by the provider over time, and may include all of the key administrative clinical data relevant to that persons care under a particular provider, including demographics, progress notes, problems, medications, vital signs, past medical history, immunizations, laboratory data and radiology reports The EHR automates access to information and has the potential to streamline the clinician's workflow. The EHR also has the ability to support other care-related activities directly or indirectly through various interfaces, including evidence-based decision support, quality management, and outcomes reporting.

EHRs are the next step in the continued progress of healthcare that can strengthen the relationship between patients and clinicians. The data, and the timeliness and availability of it, will enable providers to make better decisions and provide better care.

From CMS website

As of the most recent national data available (2015), 97% of Iowa hospitals have adopted certified EHR’s and 81% of providers have adopted some form of EHR.

From dashboard

Electronic prescribing, or e-Prescribing, enables a physician to transmit a prescription electronically to a pharmacy. It also enables physicians and pharmacies to obtain information about a patient's eligibility and medication history from drug plans.

Yes, the goal is to offer a complete medical history including all prescription records shared by healthcare providers connected through the HIE.

Anything that can be maintained on paper medical records can be maintained in an EHR. An EHR is more than just a computerized version of a paper chart in a hospital or provider’s office. It’s a digital record that can provide comprehensive health information about individuals. EHR systems are built to share information with other health care providers and organizations – such as laboratories, specialists, medical imaging facilities, pharmacies, emergency facilities, and school and workplace clinics – so they contain information from all clinicians involved in a patient’s care.


When all of a patient's health care providers participate in the Health Information Exchange (HIE), each participating healthcare provider has access to all of the patient's records in the network. With complete information at the healthcare provider's disposal, better informed healthcare decisions can be made. Also, EHR systems can automatically alert healthcare professionals when there are allergies present or reactions between prescribed drugs. In addition, when medical information is stored electronically, problems with illegible handwriting in clinical notes and prescriptions are eliminated.

Continuity of Care Documents (CCDs) are a standard report created by most EHRs.  The HIE will provide the "hub" that will exchange the CCD between multiple healthcare settings.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides patients the right to request amendments (corrections) to their designated record set.  Patients are encouraged to contact their medical provider directly to make this request.

Iowa Health Information Network (IHIN)

Iowa Health Information Network offers health information exchange services across the state of Iowa. IHIN aims to improve care, increase security, promote cost savings, streamline treatment, and reduce medical errors through the secure exchange of electronic health information.

A Health Information Exchange (HIE) facilitates the electronic movement of health-related information among healthcare providers and organizations according to nationally recognized data standards. HIE is also sometimes referred to as a Health Information Network (HIN).

Iowa e-Health plans to begin with exchanging continuity of care documents, which are summaries of patient records that include demographics, problem lists, recent procedures, allergies, and medications.  Additionally, immunization records and lab results will be exchanged through the HIE.  Other services will be added as the HIE develops.

When someone needs care in an emergency, that person might be away from home and unable to communicate or remember key health information such as allergies, medical alerts, or the names and doses of prescription drugs. The Health Information Exchange (HIE) allows a provider to retrieve important medical information quickly to speed up the delivery of appropriate critical care and avoid unnecessary duplicative testing, which may prevent medical errors, and extra costs. In the case of disasters such as floods, tornadoes, or wildfires, paper records can be lost or ruined. Participating healthcare providers maintain the ability to access important health information about a patient from anywhere.

When each physician involved in a patient's care has EHR functionality and HIE access, all of that patient's data, medical tests and results are available for viewing. Tests that have already been performed may not have to be repeated unless they are dated or new developments warrant them. This allows the physician to determine further course of treatment more quickly, accurately and cost effectively.

Images (e.g., EKGs, MRIs, X-rays etc.) can be sent via Direct Secure Messaging available on the HIE.

Patient access to the HIE is being discussed and planned by Iowa Health Information Network (IHIN). This may include a web-based portal where patients are able to view information from their providers, or it may include a link to personal health records.

Privacy and Security

The privacy and security standards in place under HIPAA also apply to electronic health information. HIPAA is the regulatory minimum, state and local laws and regulations may supersede it.  State-of-the-art technological safeguards are adopted to ensure that only authorized individuals, like your healthcare provider, can have access to your health information.

You have the option to request that your health information not be viewable through the IHIN. This is called ‘Opt-Out’. Your health information will not be searchable or viewable during the time you are Opted-Out. You may opt back in at any time.

If you don't find what you need here, feel free to email us at or call IHIN at 866-924-4636.

Watch a brief overview of why electronic health records and a health information network are so important.